Category Archives: Interviews

3 Perspectives on Social Media Content Management

Editorial planning and the creation and publication of social media content are exciting topics and tasks that are often carried out very differently from one company to the next. That’s why we asked some of our customers and partners how they manage their company’s social media content planning. Specifically, we looked at how social media content […]


Jake Cohn, And Chill: “The World’s Best Movie Recommendation Experience.”

Jake Cohn, shares the story behind And Chill, the chatbot that changes the movie recommendation experience for people worldwide.


Chris Messina, Uber: “How Can Brands Shrink Themselves to the Size of a Chatbot?”

In our latest eBook about Chatbots, Conversational UI and the Future of Online Interaction we’ve included an interview with Chris Messina, Developer Experience Lead at Uber. Read the whole piece below and find out what triggered the chatbot revolution, the areas where conversational UIs are superior to native apps, how companies cheaply scale up their […]


Bernhard Hauser, oratio: “Customer Service Teams Can Coexist with Chatbots”

Featured in our latest eBook about Chatbots, Conversational UI and the Future of Online Interaction is an interview from Bernhard Hauser, CEO and Co-Founder of oratio. Read the whole piece below and find out whether customer service teams within eCommerce companies can coexist with chatbots, what the challenges are and how to overcome them. Furthermore, […]


Matt Schlicht, Chatbots Magazine: “Bots Represent the Apps of the Messaging Platform World”

As part of our recently launched eBook about Chatbots, Conversational UI and the Future of Online Interaction, we had the pleasure and the opportunity to interview Matt Schlicht, Founder and Editor of Chatbots Magazine. Read his interview below and find out the recommended platforms and frameworks for chatbot development, how chatbots can help companies generate […]


Thomas Schranz, Blossom: “Chatbots Transform the Customer Support Experience in Every Industry”

As part of our recently launched eBook about Chatbots, Conversational UI and the Future of Online Interaction, we interviewed Thomas Schranz, Co-founder and CEO of Blossom. Read his interview below and learn how to find the right balance between chatbots and human interaction in customer service. 1.What industry would face the greatest challenges when implementing a […]


Barbara Ondrisek, Like a Hipster: “When You Stop Developing Software, It Instantly Dies”

In light of our latest eBook on Chatbots, Conversational UI and the Future of Online Interaction, we had the pleasure to interview Barbara Ondrisek, aka “Bot Mother” 🙂  Read her interview below and find out how to overcome the most challenging aspects when developing chatbots, what platforms are the most important and which tools you […]


Michael Kamleitner, Swat.io: “Snapchat Marketing Tools for Businesses”

We’ve recently launched our latest  eBook on the psychology of Snapchat marketing, featuring interviews from several Snapchat experts. I was proud and happy to give my take on the best available tools that businesses can use to manage their Snapchat presence and on why we’re witnessing all this hype around the platform. You’ll also find […]


Torben Einicke, F9: “Monitoring Snapchat Marketing for Artists, Brands & Influencers”

In light of our latest  eBook on the psychology of Snapchat marketing, we had the pleasure to interview Torben Einicke, the founder and CEO of F9, a consultancy company for digital communication and business development. Read his entire interview below and find out how you can measure the success of your Snapchat campaign, which tools to use, […]


Ana-Maria Birsan, Lieblingswort Communications: “How to Get Started with Snapchat Marketing”

As part of our recently launched eBook on the psychology of Snapchat marketing, we interviewed Ana-Maria Birsan, CEO and Managing Director at the Lieblingswort communications agency in Vienna. Ana has been holding workshops on how businesses should do Snapchat marketing for quite some time now. Read the whole interview below and learn  all about Snapchat’s core features for […]


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