Category Archives: Update

Feature Update February 2018 – LinkedIn Publishing and Improved Monitoring

After the exciting feature updates in January, you’re probably already curious about the latest Swat.io features that February has to offer. Last month we were pleased with Instagram Publishing, the Post Preview, Facebook Multi-Picture-Posts and a few new features such as the condensed ticket view and real-time ticket changes. The Swat.io developer team was very […]


Feature Update January 2018 – Instagram Publishing & Other Composer Goodies

We’re only some 5 weeks into 2018, yet our development team has been constantly on fire, shipping stuff from left to right! And while impatience to let you all in on our recent feature updates was growing with each email tagged “feature alarm”, I just *had* to wait for one more big thing to happen […]


Rewind 2017: The Most Important Social Media Updates

Social media is not just about popular new features. Throughout 2017, we’ve seen many other things change. Your goal: be on the lookout, and leverage updates that truly impact the way your brand interacts with your target audience. In this blog post, we will start from the beginning, and highlight the updates that truly changed […]


Social Media Updates You Might Have Missed in the Summer of 2017

This summer has brought exciting updates in the social media environment. With Facebook fighting off fake news and Instagram upgrading Instagram Stories with video replays, there’s no doubt that things are changing. Social media, as a digital marketing medium, is susceptible to recurring modifications because with every new update there’s a new opportunity for you […]


Facebook: The End of Custom Link Preview Snippets (Deprecation by July 18th)

 Update 2017-08-03:  I’ve written a followup – Facebook Link Previews – The Current State & 5 Workarounds To Modify Link Posts After July 18th!  Update 2017-07-20, 19:00:  We’ve got another official update from Facebook! This email (see full text below) was sent to several media partners & publishers last Tuesday. The statement leaves some room for interpretation, but here […]


CES 2017 Gadgets that Brands Can Use for Marketing

The 50th edition of the Consumer Electronics Show has left a lot of people expecting for the exhibited products to be launched officially. Among them, social media and marketing experts saw CES 2017 gadgets as an opportunity to take their strategies to the next level. The trade show taking place in Las Vegas offered a […]


The 12 Best Instagram Features Launched in 2016

For Instagram, 2016 was quite a busy year that brought not only a revamped user interface but also a lot of new features. While some of these were original, others were “loosely” based on Instagram’s arch-rival, Snapchat (a comparison of these two photo-sharing platforms is available here). All in all, Instagram’s new features are meant […]


Your Top 10 Blog Posts of 2016

57 blog posts (31 on our german blog), 3 guest posts, 1 infograhpic and 5 eBooks – that was the year 2016 on our Swat.io blog in sheer numbers. But where there’s lots of content getting published, there are (hopefully!) readers as well! And so, like last year, we continue our end-of-the-year tradition to present you the […]


5 Ways Snapchat Transformed Itself in 2016

Snap Inc. may have lost Inc.’s 2016 Company of the Year title to Riot Games, but we still believe that it’s among the brands that made the most impact on the world this year. The company went through a rebranding, got into wearables, and launched plenty of features to etch itself in people’s minds for […]


Launching: People, not Profiles! Tagging & Linking of User Profiles

Wow! My last announcement covering our recent improvements of the Swat.io Ticket Inbox is only two weeks old, yet I’m following up with more happy news for community managers today! And it’s not even Christmas, guys! 🎄 This time, we’ve been focussing on another central piece of Swat.io’s Ticket Box – user profiles! For those not familiar, Swat.io offers complete […]


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